3.6 Assignment — Stakeholder Information and Communication Matrix

Choose the track for your profile, then complete the version that matches it.

Choose one circular product, service or initiative and complete the Stakeholder Information and Communication Matrix.

You may select:

• Patagonia Worn Wear — repair, trade-in and resale
• Eileen Fisher Renew — take-back, sorting and second life
• Nudie Jeans Repair Service — garment repair
• VEJA — Clean, Repair, Collect — footwear cleaning, repair and collection
• a circular initiative from your own organisation or local context;

Where internal information is not publicly available, clearly identify any assumptions as illustrative rather than confirmed facts.

VET (EQF 4)

Select one of the suggested circular services.

Complete the Stakeholder Information and Communication Matrix for at least three stakeholders. Identify what each stakeholder needs to know or do, the practical information required, the appropriate communication channel, and a feedback mechanism.

Use publicly available information and clearly mark any assumptions.

Output: One completed matrix and a short description of the selected service.

HEI (EQF 5)

Choose one of the suggested examples or another circular product, service, or initiative. Research the initiative and complete the Stakeholder Information and Communication Matrix for at least four stakeholders.

For each stakeholder, connect the decision or action required to a verified information source and an appropriate information owner. Consider how format, timing, and feedback mechanisms should change according to each stakeholder’s role while preserving consistent meaning and scope.

Clearly distinguish verified information from assumptions.

Output: One completed matrix, a short introduction to the initiative, and a brief analysis of the main stakeholder communication risk identified.

Professionals — SME (EQF 6)

Apply the Stakeholder Information and Communication Matrix to a real product, service or circular initiative from your organisation or professional context. If this is not possible, select one of the suggested cases.

Map at least five relevant internal and external stakeholders. Identify existing information sources and owners, communication formats and channels, timing and update responsibilities, and feedback mechanisms. Highlight any information gaps, unclear ownership or coordination risks revealed by the exercise.

Output: One completed matrix, a short explanation of the initiative, and two or three practical recommendations for improving information governance and stakeholder communication.